LAN

Booking your ticket should be as smooth as the flight itself.

One of Latin America's Largest Airlines Selects Hosted Chef™ for Rapid Data Center Configuration and Automation.

The Challenge

LAN is one of the largest airlines in South America, serving more than 76 destinations around the world through an extensive network within Latin America, and connections to North America, Europe and the South Pacific. To power its web-based customer service operations, LAN employs hundreds of physical servers within a firewalled data center, harnessing significant computing power to enable rapid service, seamless data management and efficient application development and delivery. Such a sophisticated infrastructure requires significant management and configuration, which was well beyond the time and resources of LAN's infrastructure team.

The Solution

LAN selected Opscode's Hosted Chef™ to configure, manage and automate its data center supporting operations for LAN.com. Opscode's Hosted Chef enables the airline to securely, quickly and seamlessly scale hundreds of servers to provide customer access during high-demand periods and will save precious man hours.

The Results

  • Excellent Customer Service: By automating website operations using Hosted Chef, LAN has achieved nearly 100% uptime for its website, ensuring an unparalleled customer experience.
  • Reduced Management Costs: With Hosted Chef, LAN's infrastructure team can now manage its entire website with a few button clicks, saving time and money.
"It was a natural step for us to deploy Hosted Chef, which allows us to automate and scale our servers and other key IT resources during a period of rapid growth. As part of our long-term automation strategy, we will use Hosted Chef to automate key components of our IT infrastructure." Emilio Soto, Chief Infrastructure Manager

LAN Airlines is one of the leading passenger and cargo airlines in Latin America. The company and its affiliates serve over 100 destinations around the world through an extensive network that offers full connectivity within Latin America, while also linking the region with North America, Europe and the South Pacific, as well as 70 additional international destinations through its various code share agreements. LAN Airlines and its affiliates have a leading position in their respective domestic markets of Chile and Peru as well as an important presence in the Argentinean, Ecuadorian and Colombian domestic markets.

Learn more about LAN Airlines

About Opscode

Opscode is the provider of Chef, the automation platform for the coded business. Opscode Chef provides the speed, flexibility, and efficiency to compete in the digital economy. By modeling IT infrastructure and application delivery as code, Chef empowers businesses of all sizes to easily scale to meet demand, eliminate down time, manage complexity, and accelerate time to market.