Marshall University is West Virginia's second largest public university. It employs a modest IT staff to manage all of the institution's computer services including an enterprise resource planner (ERP) system that provides resource scheduling, housing data, grades, university payroll and other services across the university. As the university continued to grow, its infrastructure became more complex with a mix of Linux and Windows machines, virtualized infrastructure, computational research, database and web server systems, the ERP system and a variety of vendor-supplied embedded appliances. Marshall needed a solution to help automate and simplify management of its systems.