SEATTLE - August 7, 2012 - Opscode®, the leader in cloud infrastructure automation, today announced its new services practice, featuring a wide range of enterprise-class service offerings - from infrastructure assessment to on-site consulting to training and support - enabling organizations of all sizes to quickly achieve productive use of Opscode Chef.
Opscode today also announced that software and services industry veteran Paul Edelhertz has joined Opscode as Vice President of Services, reporting directly to Opscode's CEO Mitch Hill. Edelhertz brings more than 20 years of experience in high-technology services and consulting to Opscode, having previously served as CEO of customer relationship management consultancy Zamba Solutions. Earlier in his career, Edelhertz spent 12 years at global consulting firm Accenture, where he served as a senior executive responsible for directing and managing process improvement and IT planning projects for clients throughout the US, Europe and South America.
"The nearly limitless access to compute resources made possible by scale-out computing is driving rapid adoption of Opscode Chef," said Paul Edelhertz. "To best meet this demand, we've assembled a world-class team of infrastructure experts with years of experience in building, managing and automating scale-out compute environments. I'm excited to lead such a talented team in helping our customers quickly achieve productive use of Chef."
Enterprise Services Practice
Opscode's new services practice provides Chef customers with a diverse collection of support and services to accelerate return on investment and improve business agility. These services include:
Infrastructure Assessment: To tailor the best solution for a customer's infrastructure, Opscode's experienced services team will create an easy-to-follow, comprehensive set of recommendations unique to each environment that defines the most efficient route to deployment. From initial information gathering to final documentation, Opscode will work closely with organizations' primary stakeholders to develop a step-by-step Automation Project Plan that enables rapid goal achievement.
Onsite Consulting: Opscode's services practice offers extensive onsite consulting designed to help customers rapidly deploy and begin using Chef. Leveraging years of deep expertise in developing best practices for infrastructure automation in a wide range of customer environments, Opscode's services team will work with users from initial set-up to guided demonstration and training to ensure customer success at any scale.
Training and Skill Development: Opscode provides training and skill development customized to each user's infrastructure, empowering customers to maximize return on investment in Opscode Chef. With training courses designed to rapidly develop the skills necessary to effectively use Chef, Opscode's services practice enables customers to quickly move from initial deployment to full productive use.
Ongoing Support: Extending Opscode's services practice is 24x7x365 access to dedicated Opscode support resources, enabling customers to efficiently achieve deployment goals and execute automation projects. In addition, the vibrant Chef Community offers more than 500-plus pre-built cookbooks for a wide range of automation tasks, as well as extensive documentation providing an in-depth knowledge base for maximizing the value of Chef.
Opscode is the leader in cloud infrastructure automation. We help companies of all sizes develop fully automated server infrastructures that scale easily and predictably; can be quickly rebuilt in any environment; and save developers and systems engineer's time and money. Opscode's team is comprised of web infrastructure experts responsible for building and operating some of the world's largest websites and cloud computing platforms. Opscode is headquartered in Seattle.