Support Training

Hosted Chef Support

Enterprise Support

We are committed to providing world-class support for Hosted Chef customers. Your success is our success.


Opscode offers a variety of support services to meet that commitment, and these services are available for all Hosted Chef customers.


Support Services

  • Consult on Hosted Chef use and submit issues for resolution.
  • Product Documentation and support information, including:
    • Detailed information on Chef and its use,
    • Step-by-step walkthrough guides on the installation of common server stacks,
    • A searchable knowledge base and public discussion tickets, and more.
  • Service availability and planned maintenance notifications.
  • An active open source Chef community, and availability of open source support resources.

Hosted Chef Support Resources

Open a support ticket
Documentation and guides
Review support plans
Incident criteria and response
Hosted Chef service status