Email Support
Open Source Chef Support
Powered by a huge community of operations professionals.
When you use Chef, you join a community of professionals who have been there before, understand the problems we all face, and are working together to make things better for everyone. The results are far greater than any of us could have possibly achieved alone.
Chef Wiki
Detailed documentation on Chef.
The ever improving Chef wiki is a complete documentation resource on Chef, and on how you can use the Chef systems integration framework to bring the benefits of configuration management to your entire infrastructure.
- What Chef does and how chef works.
- Information on each chef component, and how it all fits together.
- Installation and configuration details.
- Guides and tips.
Go to the Chef wiki
Crowdsourced Cookbooks
Share approaches and solutions.
Access the Opscode cookbooks - free pre-built support for over 100 packages, tools and applications to help you automate your infrastructure.
The Opscode community site also lets all Chef users publish and share their cookbooks through this central clearing house. Rather than start from scratch, you can leverage the expertise of others to help you on your way.
Community site cookbooks
Mailing Lists
Information sharing.
Sign up for the chef and chef-dev mailing lists to to ask questions, and to participate in discussions on Chef use, gain tips and information about Chef, as well as to provide input to product futures.
Sign Up
IRC
Interactive discussion.
Interact with Opscode employees and other members of the Chef community in the #chef and #chef-hacking rooms on irc.freenode.net. Ask questions, provide answers, and participate in the Chef community to support each other.
Log on to IRC
Open Source Chef Tickets
Feature requests and bug tracking and reporting.
As an open source company, we welcome and encourage direct participation and involvement. Our ticket tracking system gives you the opportunity to do so, and having chosen the Apache license, you can also directly contribute patches and code to make Chef better.
Bug tracker
Support Level
Best effort.
Opscode's support level for the open source Chef server is "best effort". There is no Opscode commitment to a level of service and response beyond our "best effort" to support it within the community.
Opscode is highly participative in the community and supportive of its continued growth and success. Users of the open source chef server should not expect however that a request made through any of the referenced channels will receive a direct response, nor that reported issues or feature requests will be addressed, within a certain period of time.